How It Works

Loads of vans always aim to deliver unbeatable priced vans with excellent customer service.

Other than your home, a van is in most cases the most expensive item you will purchase in your lifetime. We understand it can be very confusing with all the different makes and models on the market as well as HP, Contract Hire, Leasing, finance lease, flat rates, APR's etc which can make purchasing a van a very stressful experience.

With this in mind we have outlined the entire process for you below with examples of documentation which will clarify the procedure for you.

Hopefully this will help make purchasing a van a pleasurable experience rather than a stressful one.

  • What Van Do You Want?
  • What Type Of Vehicle Do You Need?
  • Part Exchange Vehicles
  • Deposit
  • Finance
  • Collection/Delivery Of Your Van

What Van Do You Want?

We have 8 fully trained van sales men and women who are able to help you find the right size/type of vehicle to suit your business requirements.

By browsing our website or even talking to one of our dedicated van sales staff we can help you to find the right vehicle for you. Being a multi-franchise and used van centre this is a large range of vehicles to choose from.

Once you have decided on the type of vehicle you wish to purchase why not visit our site to have a test drive. Unlike most van retailers, we hold 100's of new and used vehicles in stock for you to view.

What Type Of Vehicle Do You Need?

Most people know the type of vehicle they require for their business. However, if you are unsure, all you need to do is contact one of our van sale staff and give them some basic information to help us to determine which vehicle is right for you;

  • What type of equipment do you carry (8 x 4 sheet, bags of sand, work tops, carpet lengths etc)
  • Maximum load
  • How many people do you carry
  • Manual or automatic

Part Exchange Vehicles

Loads of Vans welcomes all part exchanges. Our sales staff will provide you with a valuation of your van. All we need is the following information;

  • Make and Model of Vehicle
  • Registration Number
  • Year of Manufacture
  • Colour of Vehicle
  • Current Mileage on Odometer
  • MOT Expiry Date
  • Amount of Tax on Vehicle
  • An Accurate Account of the Condition of the Vehicle
  • Details of any Damage on the Vehicle
  • Details of Service History

These details are necessary for our sales staff to offer the best price for your vehicle. On acceptance of the price quoted for your old vehicle we will send you a copy of the 'Condition Report' detailing the information taken from you by the sales person for you to check and countersign.

Also a 'Trade In Declaration' which is a legal document to confirm that the information you gave us about the vehicle is correct for the under writing of the vehicle.

You can email a picture of the van to us at

If you are VAT registered we will also require an invoice for the sale of part exchange to Loads of Vans and the valuation will be subject to VAT @ 20%.

We will also require you to send back the signed 'Condition Report', 'Trade In Declaration', your Original V5 (log book) and current MOT Certificate.


We will require a £500 deposit to take a van off sale. Should you require us to fit any accessories, the cost of supply and fit will also need to be taken.


We have a dedicated Business Manager and finance team that will be able to advise you on all the pro's and con's of each of the options and will help you decide the best package for you.

Please click on Finance which will outline the various options available to you.

Finance Approval & Documentation

We will fill in a finance application form for you over the phone. Your details will be passed to our network of finance houses who will carry out a credit check on you/your company.

If your purchase of a van was subject to finance on approval we would require a £500 deposit. Our FSA regulated Business Manager will contact you to discuss the details and offer you the benefits of certain insurance products available.

On collection of your van you will need to bring the following proofs of identification:

  • Driving License (Paper and card parts if you have a photo license)
  • Valid Passport
  • Two Utility Bills (must be within 3 months / 90 days old) and can consist of:
  • Gas Bill
  • Water Bill
  • Electricity Bill
  • Bank Statements (must show transactions)
  • Credit Card Statements (must show transactions)

The finance houses will not accept any form of telephone bills (mobile or land line). The proofs can be emailed, faxed or posted to us but they all must be legible.

Our Business Manager will then explain all the finance documentation to make sure you are happy with what you are signing.

Collection/Delivery Of Your Van

Once you have purchased your new vehicle you have the option to collect it from our site or we will arrange delivery directly to your door*. On the day of delivery, the sales person that you have been dealing with will contact you to confirm that the vehicle has left the site and is on its way to you.

When you take delivery of the vehicle you will need to check the vehicle fully and ensure that:

  • There are no dents, scratches or stone chips
  • The vehicles tax disc is present
  • Any relevant retro fitted items are present (i.e. ply lining, Roof Racks, Pipe carriers, etc)

In the unlikely event that your vehicle does arrive damaged, scratched or stone chipped you must contact us as soon as possible. The affected areas must be marked in the corresponding areas on the vehicle delivery note – if damage is not marked on the delivery note we will be unable to address the damage. Repairs will require photographs/estimates for us to proceed with the repair.

If all is fine with the vehicle and you are happy with it you will need to sign for the acceptance of the vehicle.

If you have agreed a part exchange with us the delivery driver will check that the condition of your old vehicle is to the correct standard from that you had stated and signed for on the 'Condition Report' and drive the part exchange vehicle back to us.

*Please call for quotation

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